At MyShaadiDreams, we believe peace of mind is priceless. Each order and planning package is backed by our 10 Protection Promises. Below you’ll find a brief overview of each guarantee. Click the heading to learn more.
1. Delivery Guarantee
On‑time delivery or we refund your shipping and credit 10% off your next order.
2. Colour Match Promise
We’ll send swatches, and if your outfit’s colour doesn’t match, we’ll remake it for free.
3. Fit Insurance
Measurement kits and virtual fittings ensure accuracy; if it doesn’t fit, we remake it or cover local alterations.
4. Price Lock Guarantee
Your quoted price remains fixed for 90 days – no surprise mark‑ups or currency swings.
5. Quality Assurance
Every item undergoes a 5‑point inspection; report defects within 7 days for free repair or replacement.
6. Communication Promise
We answer all messages within 24 hours and offer emergency support via WhatsApp.
7. Alteration Credit
Enjoy a $50–$75 credit for local alterations on custom outfits, reimbursed within 7 days.
8. Customs Included
All duties and import taxes are covered in your price – we handle the paperwork.
9. Family Drama Mediator
We facilitate respectful discussions and record decisions so everyone feels heard.
10. Cultural Accuracy Check
Our consultants review rituals and attire to ensure every tradition is honoured.
Want full details? Contact us for our complete terms and FAQs for each promise.